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Phishing and the human factor
Kalinová, Diana ; Sigmund, Tomáš (advisor) ; Pavlíček, Luboš (referee)
The main aim of the diploma thesis is to underline the importance of human factor for the success of phishing attacks and to identify the reasons, why the Czech and Slovak users are vulnerable to phishing. The thesis focuses on the user as the weakest part in the system which phishers exploit. Social and technical tricks that are cheating users are in the second chapter. The third chapter focuses on social engineering and sociological methods of attack. The fourth chapter is devoted to the delivery of phishing and fifth chapter explores the various types of phishing attacks. The sixth chapter presents the reasons for the operation of phishing, the aspects of credibility and authenticity of e-mails and web sites, that users follow and the implications of using the context in phishing. The victims of phishing have specific reactions which are mentioned in the seventh chapter. The eighth chapter explores the various measures against phishing, not just technology. Mentioned eight chapters present a theoretical basis for the following chapters of the diploma thesis. In the ninth chapter is performed analysis of the global situation of phishing. Through analysis are identified current and historical trends in phishing. Finally, the chapter shows the implications for the user. The tenth chapter is devoted to the phishing attacks in the Czech and Slovak Republic which are interesting in terms of the importance of human factor. We determine whether users are able to defend attacks only with their carefulness, mindfulness and awareness of phishing. Within the last chapter is taken empirical research through the questionnaire survey. The research verifies the awareness of the Czech and Slovak users about phishing, their personal experiences with phishing, their security habits and the aspects of credibility and authenticity that they consider in emails and websites. Based on all findings are drawn conclusions and recommendations.
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